Spirit Cacao

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Shipping Policy

Thank you for choosing Spirit Cacao for all your cacao needs. We understand the importance of a seamless and efficient shipping process, and we are committed to ensuring your orders reach you in a timely manner. Please take a moment to review our shipping policy specific to Australia and New Zealand.

Shipping to Australia and New Zealand:

We are pleased to offer shipping services to both Australia and New Zealand. No matter where you are in these regions, you can enjoy the convenience of receiving our exceptional cacao products directly at your doorstep.

Wholesale Orders:

For our valued wholesale customers, we have tailored our shipping policy to accommodate your business needs.

  1. Minimum Order Quantity (MOQ) of 10: For wholesale orders with a minimum order quantity of 10 items, a small freight fee will apply. This ensures that you can access our premium products in larger quantities while still maintaining reasonable shipping costs.

  2. Orders above 20: We have an exciting offer for our wholesale customers placing larger orders. If your wholesale order exceeds 20 items, you will receive free freight. We believe in rewarding your commitment to Spirit Cacao and want to help you maximize your savings while expanding your inventory.

Our commitment to excellent customer service extends to our shipping process. We work diligently to ensure your orders are packaged securely and dispatched promptly. We partner with reliable shipping carriers to deliver your products safely and efficiently.

Please note that shipping times may vary depending on your location. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

If you have any questions or require further assistance regarding our shipping policy or any other matter, our dedicated customer support team is always ready to help. Feel free to reach out to us via our contact page. We value your satisfaction and are here to provide you with exceptional service.

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